Privacy Policy

1. Who we are

The Local Experts (we, us, our) operates thelocalexperts.com.au. We connect buyers and sellers with independent, locally-based real estate professionals across Australia.

2. Information we collect

We collect information you voluntarily provide, including:

Name, email address and phone number (via our contact and lead forms)
Property address and suburb (when requesting a property report)
Messages or notes you include in form submissions

We also collect standard server logs and analytics data (IP address, browser type, pages visited) when you use our website.

3. How we use your information

We use your information to:

Connect you with a relevant Local Expert in your area
Send you a property report or appraisal
Respond to your enquiries
Improve our website and services

We do not sell your personal information to third parties.

4. Who we share information with

Your contact details may be shared with the Local Expert matched to your enquiry, solely for the purpose of fulfilling your request. All experts in our network are bound by confidentiality obligations and Australian privacy law.

5. Data retention

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. You may request deletion of your data at any time by emailing us.

6. Your rights

Under the Australian Privacy Act 1988 (Cth), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at paul@thelocalexperts.com.au.

7. Cookies

Our website may use cookies and similar technologies for analytics and functionality. You can disable cookies in your browser settings, though this may affect some features of the site.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of the site constitutes acceptance of the updated policy.

Questions? Email us at paul@thelocalexperts.com.au